Subject: Tech Support Candidate - Mohammad Ibrahim Dar Ibrahim
From: Mohammad Ibrahim Dar Ibrahim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 06:53:18 -0400

| | Tech Support Test

Name | Mohammad Ibrahim Dar Ibrahim
E-mail | [email-masked]
Phone Number | (91) 9541963325
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 16
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will first restart the device,then if issue does not get solved then I will check the device by the technician who will check the device properly.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First turn on the bluetooth of device and the bluetooth device then both the devices will get connected to each other automatically
What according to you makes you a good candidate for customer service or technical support job? | The most important thing is to handle the customers queries in a best possible way so that the issue will be resolved
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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