Subject: Tech Support Candidate - sathish Budige
From: sathish Budige <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 06:38:43 -0400

| | Tech Support Test

Name | sathish Budige
E-mail | [email-masked]
Phone Number | (+91) 7842334727
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MacOS
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ishare Business services India Pvt Ltd | Technical support | 31st aug | 28000
Previous Employer 1 | Vijaya diagnostic center | System admin | | 18000
Previous Employer 2 | Syphase IT solutions | Technical support | | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check with internet.
Then I will ping the www.ndtv.com in cmd
Then I got to know the problem based on that I will troubleshoot

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth in both devices.
1st step: long press on bluetooth option then go to available devices.
then select the bluetooth speaker you want to connect.
Then we will get pair option select on yes. Then your bluetooth speaker successfully connected to moblie phone. We can check by playing music

What according to you makes you a good candidate for customer service or technical support job? | "Customer first" is a mantra for any organisation to succeed in its business.I follow this mantra. Being responsive with positive attitude, taking accountability & ownership, understanding customer issues as a partner and providing proactive cost effective and best solutions towards the problems before the customer realises would definitely differentiate you from others
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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