Subject: Tech Support Candidate - Mohammed Abid
From: Mohammed Abid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 06:09:21 -0400

| | Tech Support Test

Name | Mohammed Abid
E-mail | [email-masked]
Phone Number | (+91) 9000982141
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | When the website is busy then it will get an error while loading the site so by refreshing or by the help of any virtual proxy network we can load the site once again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first we have to go to settings and turn on the Bluetooth in our phone
Then by clicking scan the devices the Bluetooth will search for Bluetooth devices nearby
As it founds the Bluetooth device the Bluetooth speaker will automatically get connected

What according to you makes you a good candidate for customer service or technical support job? | As I am good in communication skills I'll be able to manage the customer calls services and I'll be there for them for any help regarding the service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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