Subject: Tech Support Candidate - Ghilman Mohd
From: Ghilman Mohd <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 06:01:19 -0400

| | Tech Support Test

Name | Ghilman Mohd
E-mail | [email-masked]
Phone Number | (242001) 6393756871
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shahjahanpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio
Ms excel, tally, data entry.

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | With the help of vpn we can open the site.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we turn on the Bluetooth of speaker and as well as mobile phone. Then we check the which Bluetooth is of speaker and then we pair with the speaker and if pairing is complete then we connected.
What according to you makes you a good candidate for customer service or technical support job? | Customer service because I think I can handle it with better experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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