Subject: Tech Support Candidate - M Poojitha
From: M Poojitha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 05:57:40 -0400

| | Tech Support Test

Name | M Poojitha
E-mail | [email-masked]
Phone Number | (50085) 7569168892
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kphb hyderbad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Ms office ms word

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Schiender | Teamleader | Jan2 | 20000
Previous Employer 1 | Q connections | Receptionist | | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll refresh my system then I'll login again n I'll try to browse the website again n I'll open it

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Scroll down the options
Click on bluetooth
On it
Search for the device
Connect it

What according to you makes you a good candidate for customer service or technical support job?

Communication skills
Customer satisfaction
No product defect
100%respect

On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |