Subject: Tech Support Candidate - DHARMENDRA SINGH
From: DHARMENDRA SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 29 Aug 2021 09:33:06 -0400

| | Tech Support Test

Name | DHARMENDRA SINGH
E-mail | [email-masked]
Phone Number | (91) 9369309728
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kulesra police chauki zip code-201306
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
CCNA ,MCSE,

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IEnerzier | Sr.executive | 31 Aug | 19500
Previous Employer 1 | G4s secure solutions Bengaluru | ASO | 2018 | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1- check the lan cable & restart the computer.2.In case will get error update the tools& Install the new versions tools.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1-power buton swtich on In speaker .2- mobile bluetooth on & the match speaker ideinty .
What according to you makes you a good candidate for customer service or technical support job? | According my -self , every time talking in proper manner with politly .and concentrate on the customer queries regarding.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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