Subject: English Language Test - Abhilash Kushwaha
From: Abhilash Kushwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 29 Aug 2021 02:41:57 -0400

| | Foreign Language Screening Test

Name | Abhilash Kushwaha    /  (91) 9984848711    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry for the delay sir
Your order is on the way please wait some time

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sorry for the problem sir.
I will replace with the new unit

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