Subject: Tech Support Candidate - Shivangi Pandey
From: Shivangi Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Aug 2021 07:30:27 -0400

| | Tech Support Test

Name | Shivangi Pandey
E-mail | [email-masked]
Phone Number | (283135) 7906468409
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First, let's find out where the problem is.if I can open another site, skip down to the problem only happens with certain websites or if I can't open another site, continue on to the next step.
If the site works in another browser,see the problem only happens in browser.if the site doesn't work in another browser,then check out the problem happens in all web browsers.
And will also check another options like settings, network setting ( anti- virus or anti - spyware programs,and privacy protection programs).And also should check website address it may be correct or incorrect.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen
2. Touch and hold bluetooth.
3.Tap pair new device.if you don't find new device, check under"Available devices"or tap more. Refresh.
4. Tap the name of the bluetooth device you want to pair with your device.
5. Follow any on screen institutions.

What according to you makes you a good candidate for customer service or technical support job? | Because I have that skill so that I will do this job with all mu sincerity. And
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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