Subject: Tech Support Candidate - Saiba Naaz
From: Saiba Naaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 08:44:30 -0400

| | Tech Support Test

Name | Saiba Naaz
E-mail | [email-masked]
Phone Number | (91) 9625104716
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Ccna

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nil | Nil | Nil | Nil
Previous Employer 1 | Nil | Nil | Nil | Nil
Previous Employer 2 | Nil | Nil | Nil | Nil

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

When this above-mentioned issue come in front of me then first i want to check
1. Is there any internet issue?
2. Is this website block?
3. What is speed of internet

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First on the bluetooth of mobile then press the Bluetooth button of speaker.
On mobile search that device then pair both device then connect

What according to you makes you a good candidate for customer service or technical support job? | Who can handle customer very sincerely and give good service to them
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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