Subject: Tech Support Candidate - Priya Maurya
From: Priya Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 05:09:45 -0400

| | Tech Support Test

Name | Priya Maurya
E-mail | [email-masked]
Phone Number | (91) 7533881137
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bareilly
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Commerce background

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

On opening a webpage if error is found, then I shall follow the following steps to correct the problem.

Steps are as follow:-

1- cancel the error page
2- recheck the website name
3- type correct website with www.ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1- Turn the speaker on
Step 2- Switch on the Bluetooth of the phone
Step 3- search the speaker name in Bluetooth search list
Step 4- click on the speaker’s name
And your phone is connected to Bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | I am good in interaction,& have good communication skills, also my confidence works as a cherry on the cake, so I think i am good for customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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