Subject: English Language Test - Mohd junaid Mansuri
From: Mohd junaid Mansuri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 05:06:11 -0400

| | Foreign Language Screening Test

Name | Mohd junaid Mansuri    /  (91) 9810024411    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer, your order has been shipped and is ready to deliver. The address you provided was invalid please provide a valid address for us to deliver your order
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer, we are sorry to inform you our warranty doesn’t come under any damage or scratches. It will cost some extra charges to repair those damage. If you are willing to repair it we can send our service team. Have a nice day

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