Subject: Tech Support Candidate - Sumit Yadav
From: Sumit Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 02:39:13 -0400

| | Tech Support Test

Name | Sumit Yadav
E-mail | [email-masked]
Phone Number | (+91) 7599168778
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | AGRA
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check for is there any add blocker is attached with browser. If it’s there i will disable it and if this will not work then i will the close browser then start again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on Bluetooth speaker first then turn on your mobile Bluetooth then pair with Bluetooth. Once you paired with Bluetooth you can use Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | To resolve costumes problem by giving them proper guidance
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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