Subject: Tech Support Candidate - Payal kashyap
From: Payal kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 01:43:55 -0400

| | Tech Support Test

Name | Payal kashyap
E-mail | [email-masked]
Phone Number | (980) 6039718
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gwalior
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | N/A | | |
Previous Employer 2 | N/A | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly i will check network connection
Then i will do network diagnosys.
If error remain same then will try other method troubleshooting.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth in both device.
Then find the network in mobile device.
Then will select the device
Then pair device and use password if needed.
After that both device will connect to each other.

What according to you makes you a good candidate for customer service or technical support job? | My technical skills and easy learning capability with smart work techniques makes me good candidate in techinal support.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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