Subject: Tech Support Candidate - Akshay Kumar Tiwari
From: Akshay Kumar Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 00:40:00 -0400

| | Tech Support Test

Name | Akshay Kumar Tiwari
E-mail | [email-masked]
Phone Number | (91) 6396768154
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bharuch gujrat
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 Restart My Device

2 Make Sure the Internet Connection Works

3 Check if the Website is Down for Everybody or Just Me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
1 Make sure Bluetooth is turned on.
2 Touch and hold Bluetooth .
3 In the list of paired devices, tap a paired but unconnected device.

4 When your phone and the Bluetooth device are connected, the device shows as "Connected."

What according to you makes you a good candidate for customer service or technical support job? | The candidate is willing to go the extra mile for customers. The candidate has the ability to look at a problem from many perspectives. The candidate can work with others to develop a new solution or fix.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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