Subject: Tech Support Candidate - Mohammad Hafiz Raza
From: Mohammad Hafiz Raza <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 00:39:50 -0400

| | Tech Support Test

Name | Mohammad Hafiz Raza
E-mail | [email-masked]
Phone Number | (+91) 9135363132
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Okhla vihar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Chetna electronics | Sales manager | 15 august 21 | 28k
Previous Employer 1 | Soaring illumination | Marketing | 5th feb 21 | 25k
Previous Employer 2 | Teleperformance | TSE | 5th feb 2018 | 15k

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1 - to check internet connection
Step 2 - to clear cookies of the Browser
Step 3 - to close old one browser and open new one

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to the setting and open connectivity after the select blutooth device and click on connect
What according to you makes you a good candidate for customer service or technical support job? | The best solution for the customer become best employee.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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