Subject: Tech Support Candidate - sushant tripathi
From: sushant tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 16:43:10 -0400

| | Tech Support Test

Name | sushant tripathi
E-mail | [email-masked]
Phone Number | (+91) 8874128296
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Deoria
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will check my own connections. if it is okk than in order to troubleshoot problems we can generate a ticket to customer support to this official sites if any problem occured from that sides then resolved by website technical customer support if all okk than refresh browser if our internet connection is slow than wait for proper internet connection
Please list the steps to connect a Bluetooth speaker to your mobile phone. | firstly enable bluetooth device than open select on bluetooth option on my mobile phone in dropdown bar // showing devices  select bluetooth device than connect
What according to you makes you a good candidate for customer service or technical support job? | Honestly I m not too experienced in this field .But i m very confident to do this job as a technical assistance engenieer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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