Subject: Tech Support Candidate - Ayush Sharma
From: Ayush Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 15:37:47 -0400

| | Tech Support Test

Name | Ayush Sharma
E-mail | [email-masked]
Phone Number | (+91) 9837707211
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Najibabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all we check the net connection of that user.
And connection is fine so next step we check system ram and rom it mein, ram and rom are capable the open website, then we check the user select the correct link of the web site.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all on the phone Bluetooth and on the speaker after press the Bluetooth button. Then after on the speaker Bluetooth then after search the Bluetooth name in the user mobile then click on the speaker Bluetooth name and connect in few seconds.
What according to you makes you a good candidate for customer service or technical support job? | Helper, honest and complete his task on time.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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