Subject: English Language Test - Sakshi Tiwari
From: Sakshi Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 13:35:29 -0400

| | Foreign Language Screening Test

Name | Sakshi Tiwari    /  (486001) 7987259027    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi,
Dear customer,
Your order is a hand bag is ready to deliver please conform the address for the delivery.

Thank you
Best regards
Company

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer,

Your order "TV cabinet" You can replace the order within 3days pickup boys has pick the order and after 4,5 working days you can get the replaced product.
For any other information free to call
1800666688

Thank you
Regards
Company

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