Subject: English Language Test - Archita Srivastava
From: Archita Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 13:17:47 -0400

| | Foreign Language Screening Test

Name | Archita Srivastava    /  (91) 7261051048    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir/ma'am,
We are sorry for the inconvenience but the address that is provided by you for the delivery is not correct and hence we are unable to deliver your product. It would be of great help if you provide us with the correct information.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | We are sorry for the inconveniences we would request you to please send us the bill and warranty card of the product for further process.

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