Subject: Arabic Language Test - haithm wahbi ahmed abdullah
From: haithm wahbi ahmed abdullah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 03:12:29 -0400

| | Foreign Language Screening Test

Name | haithm wahbi ahmed abdullah    /  (91) 8884298611    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

greeting form babyshop

we are sorry to hear that
however the address that you provided us was actually wrong
could you please make sure to type the correct address
we will ship your order to your location as soon as possible

feel free to contact us for further inquiry

support team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

greeting,

we are sorry to hear that

we will send our courier to come and collect the tv and provide you with brand new one

feel free to contact us any time without hesitation

support team

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