Subject: Tech Support Candidate - Siddharth Chaudhary
From: Siddharth Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 23:08:23 -0400

| | Tech Support Test

Name | Siddharth Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 9759806325
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Roorkee
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first- check the internet connection and make sure device is connected to internet and working fine
second- if everything is good and still shows the error then try to restart browser.
third - if still shows error then restart the device in which trying to connect.
4th - if still got an error , then find if website is down to everyone or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. open the mobile phone's bluetooth.
2. switch the power button of speaker then you see blinking of led in speaker
3. then you'll see a name in mobile phone bluetooth settings available devices
4. tap on the speaker name .
5 finally you'll be connected to speakers

What according to you makes you a good candidate for customer service or technical support job? | Technical knowledge and good Communication Skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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