Subject: Tech Support Candidate - Devendra Singh
From: Devendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 06:14:39 -0400

| | Tech Support Test

Name | Devendra Singh
E-mail | [email-masked]
Phone Number | (+91) 6395978590
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mathura
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, we will inform to technical support team by the mobile number or other sources like email etc. We will share all the problems facing by me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.We will open the bluetooth in our mobile phone.
2.We will refresh the bluetooth. So our nearest all devices figure out.
3.We select the device from many devices shown in my mobile phone.
4.After it pairing with select device like bluetooth speaker.
5.Finally it will be connected.

What according to you makes you a good candidate for customer service or technical support job?

1.Way of communication is good.
2.Customer easily understand with me.
3.Provide services as per customer needs.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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