Subject: Tech Support Candidate - Sunil Singh
From: Sunil Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 04:28:29 -0400

| | Tech Support Test

Name | Sunil Singh
E-mail | [email-masked]
Phone Number | (+91) 7006475548
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | Na |
Previous Employer 1 | NA | nA | NA |
Previous Employer 2 | Na | NA | NA |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Check internet connection
2 clear all cookies and cache
3Dns server change
3 re-start the computer

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 . Turn on the bluetooth device
2. Turn the bluetooth on in the phone
3. Pair device
4.connection established

What according to you makes you a good candidate for customer service or technical support job? | I have an technical background .So its quite easy for me to manage the work load
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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