Subject: English Language Test - Vidushi Rohatgi
From: Vidushi Rohatgi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 04:13:27 -0400

| | Foreign Language Screening Test

Name | Vidushi Rohatgi    /  (91) 9407516547    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I would tell customer to wait meanwhile I will check the status of the courier also I will confirm the customer address and make corrections and request customer to wait for atleast 48 hours for the delivery
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry for the bad experience you have faced. I would ensure you the best way to sort this out. I have marked your complain please wait for 24 hours for the same.

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