Subject: Arabic Language Test - Mohammed Abubaker
From: Mohammed Abubaker <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 03:40:14 -0400

| | Foreign Language Screening Test

Name | Mohammed Abubaker    /  (11017) +919538857659    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We are truly sorry sir
There is some confuse on the with courier and will try to recorrect it by contacting the courier company

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We are very sorry sir
we will contact the delivry company to know what happend and will never happend again abdul sir

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