Subject: Tech Support Candidate - Manideep Kumar mishra Manideep
From: Manideep Kumar mishra Manideep <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 00:41:03 -0400

| | Tech Support Test

Name | Manideep Kumar mishra Manideep
E-mail | [email-masked]
Phone Number | (+91) 9318472282
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Saket Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First chech the internet connection. If it properly connected then close all the open windows and then refresh the system then open the window.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we shall on speaker and then go to mobile setting and on bluetooth then search speaker name if it is showing then paired with mobile.
What according to you makes you a good candidate for customer service or technical support job? | I have done b. Tech in electronic and communication so I have knowledge about electronic devices.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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