Subject: English Language Test - Priya Bharti
From: Priya Bharti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 00:11:36 -0400

| | Foreign Language Screening Test

Name | Priya Bharti    /  (91) 7224053316    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

As per your query, your address is wrong that's why you are having the problem and no worry our team will contact you soon and you will get your product.

Thanku.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Ok mam, we got your mail and deeply know your problem and we will make sure that the tv cabinet will be exchange as soon as possible.
Thankyou for your feedback, we will resolve your problem soon.

| |