Subject: Tech Support Candidate - Rahul singh
From: Rahul singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 22:25:30 -0400

| | Tech Support Test

Name | Rahul singh
E-mail | [email-masked]
Phone Number | (110042) 7217857233
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | delhi  jahangir puri
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | aaxis nano technology | technical support engineer | 4/06/21 | 14000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | hello sir/maam thank you for calling can you please give me your system in Any desk. when i take system on Any desk.  then checking first of all internet conenction properly. then checking ping to internet,  when its not working to thiss following then i will check  the IP address on ipv 4 Then is its not working check the LAN cable
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open my phone Bluetooth and ON speaker THEN paring of speaker to phone bluetooth and conennect yo each other
What according to you makes you a good candidate for customer service or technical support job? | beacuse i have spend a good time in this field and i know all posiblity to having  a problem on system and know about how to troubleshoot on them
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |