Subject: Tech Support Candidate - Amaan Ansari
From: Amaan Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 15:48:41 -0400

| | Tech Support Test

Name | Amaan Ansari
E-mail | [email-masked]
Phone Number | (205002) 7525971532
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly check if I am connected to Internet on that computer, if not then connect it to the internet through the available lan or wifi

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth speaker
Turn on Bluetooth in your phone
Search for that speaker in available devices list
Then pair

What according to you makes you a good candidate for customer service or technical support job?

I can explain things good and I have convincing skills

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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