Subject: Tech Support Candidate - SANJAY KUMAR
From: SANJAY KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 14:03:57 -0400

| | Tech Support Test

Name | SANJAY KUMAR
E-mail | [email-masked]
Phone Number | (6181) 9142649289
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bihar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Linquest | SSE | 2018 | 28000
Previous Employer 1 | Evolve technology | FME | 2017 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check first thing internet connection.after that I ll check network IP in computer.some time if browser not updated.then also getting problem for connecting.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the Bluetooth and searching device.after that pair that device or speaker then connect.
What according to you makes you a good candidate for customer service or technical support job? | Calm and patience.polite
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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