Subject: Tech Support Candidate - Shreya sati
From: Shreya sati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 12:30:49 -0400

| | Tech Support Test

Name | Shreya sati
E-mail | [email-masked]
Phone Number | (+91) 8171790208
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | haldwani
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | N/A | | |
Previous Employer 2 | N/A | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first of all make i'll make sure if the website address is correctly types.
Secondly i'll make sure that all the cookies are being cleared from the browser from going to the setting and selecting advance  setting option.
if still the problem persists i will change the DNS SERVER IP address to Google's DNS then internet will be accessed more stabily.
still if the problem persists i will check once if the 'PROXY SERVER' is unchecked or not .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.open bluetooth in mobile phone
2.open the scan option to search the nearby bluetooth device.
3.connect the opened bluetooth device with the phone .

What according to you makes you a good candidate for customer service or technical support job? | The positive attitude towards customer and willingness to help someone by providing the correct resolution or information.eargerness to learn somthing new every day about technical skills. Maintaining professional relationship with the customer. good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |