Subject: English Language Test - Chumbenthung Odyuo
From: Chumbenthung Odyuo <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 12:25:13 -0400

| | Foreign Language Screening Test

Name | Chumbenthung Odyuo    /  (+91) 8974432341    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear, Sir/Ma'am

We are sorry to say this but you have put the wrong address in the discription kindly check and send us the correct address, we will immediately place it to the right address, thanks for shopping with us

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear, Sir/Ma'am

We get this kind of complaint very unusually... We will reach you out after one day with new product. Sorry for the inconveniences thankyou

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