Subject: Tech Support Candidate - Anusha S Gowda Anusha
From: Anusha S Gowda Anusha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 12:14:23 -0400

| | Tech Support Test

Name | Anusha S Gowda Anusha
E-mail | [email-masked]
Phone Number | (560091) 7411842478
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Need to restart the device or make sure the internet connection works or check the website if for everyone or just for single users

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Place the Bluetooth device in pairing mode.
Select Bluetooth.
Ensure Bluetooth is switched on. If the Bluetooth toggle switch is green, Bluetooth is enabled, and nothing needs to be changed.
And look for the Bluetooth speaker on the list when the speaker appears, select the device name to connect.

What according to you makes you a good candidate for customer service or technical support job? | I have a good technical  knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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