Subject: Tech Support Candidate - Shashank Singh
From: Shashank Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 12:06:39 -0400

| | Tech Support Test

Name | Shashank Singh
E-mail | [email-masked]
Phone Number | (0) 8181853077
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Varanasi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check whether my internet connection is connect with the device or not.
2. Whether websites is permissible to browse or not ?
3. I will allow in setting to browse.
4. I will be definitely check the browser is up to date or not.
5. If not the we will browse it in other browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.power on the bluetooth device.
2. In mobile go to setting on the bluetooth of phone.
3. It will search and avail  the name of bluetooths devices near by.
4. Then click and pair with the device name on it.
5. Paired

What according to you makes you a good candidate for customer service or technical support job? | It is the ability to express the knowledge behind technical issues.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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