Subject: Tech Support Candidate - Sakshi Sharma
From: Sakshi Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 09:45:49 -0400

| | Tech Support Test

Name | Sakshi Sharma
E-mail | [email-masked]
Phone Number | (91) 7983753771
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Raipur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Refresh the page.
Make sure cookies are enable.Clear your cache and cookies. Restart your web browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)Swipe down from the top of the screen.
2)Touch and hold bluetooth.
3)Tap pair new device.
4)Tap the name of Bluetooth device you want to pair with your device.and follow any screen instruction.

What according to you makes you a good candidate for customer service or technical support job? | I am soft spoken,good listner and know how engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |