Subject: Tech Support Candidate - Danish Habib
From: Danish Habib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 05:23:45 -0400

| | Tech Support Test

Name | Danish Habib
E-mail | [email-masked]
Phone Number | (91) 8700990272
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | JAMIA NAGAR
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ascent International school | Office assistant | 10/09/2019 | 20 k
Previous Employer 2 | ANZ LAWZ | Operations executive | 20/05/2017 | 19.8k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will first clear cache file and then check the settings of the internet browser whether NDTV is blocked or not
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will switch on the bluetooth of my mobile phone, then select the bluetooth speaker from the available devices and when it says connection established, I will use the bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | I have people from all walks of life , thus I think I will be good for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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