Subject: English Language Test - Pankaj Kumar Shukla
From: Pankaj Kumar Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 02:55:54 -0400

| | Foreign Language Screening Test

Name | Pankaj Kumar Shukla    /  (+91) 7388988912    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

According to my view, in above assuming I am as customer service representative then I talk with customers and ensure that the courier delivery within few days. Please give me our correct address.

I satisfied the customer because my work is to grow our company in business profile..

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | In this case, according to my view I satisfied the customer care and email those customers that complaint. I send back new TV within few days as soon as possible.

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