Subject: Tech Support Candidate - Aishwarya Raj Karan
From: Aishwarya Raj Karan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 23:47:06 -0400

| | Tech Support Test

Name | Aishwarya Raj Karan
E-mail | [email-masked]
Phone Number | (121004) 8696248182
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Technodata analytics | Business technology associate | 10th September | 23,800
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check my internet connection.
2. If there is no issue with my connection, then, I will clear all the cookies and try again.
3. Still if I get the error, I will refresh the page and restart my system.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on the speaker.
2. Enable bluetooth of your mobile phone.
3. Search for the nearby device.
4. Pair up the mobile with the speaker and establish the connection.

What according to you makes you a good candidate for customer service or technical support job? | I am a confident, hardworking and smart-working person. I have good communication skills and I am open to new exposure. I can handle work pressure and critical situations peacefully with positive attitude. I can fit into the team perfectly and help the organization to improve its productivity.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |