Subject: Tech Support Candidate - Priyanshu Srivastava
From: Priyanshu Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 15:16:16 -0400

| | Tech Support Test

Name | Priyanshu Srivastava
E-mail | [email-masked]
Phone Number | (+91) 7905343593
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 70, Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vmak services | CCE | 26 june | 12000
Previous Employer 1 | NA | Na | NA | Na
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check which type of error it is showing. If it is  network related or domain related. Then I will resolve the issue accordingly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First step - Turn on the Bluetooth speaker.

Second step - Turn on the Bluetooth in mobile phone and the search for the device.

Third step - Now pair Mobile phone with Bluetooth speaker.
Now you are ready to go

What according to you makes you a good candidate for customer service or technical support job? | I am a kind of person who likes talking to people and help them. This kind of human nature makes me a perfect candidate for the job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |