Subject: Tech Support Candidate - Payal kashyap
From: Payal kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 12:42:43 -0400

| | Tech Support Test

Name | Payal kashyap
E-mail | [email-masked]
Phone Number | (+91) 9806039718
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gwalior
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | N/A | | |
Previous Employer 2 | N/A | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will recognize which type of error is occurring then i will use troubleshooting according to it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth in both device
Then search for device
In list find your device
And then start pairing device
Enter password if needed.
Then device is connected

What according to you makes you a good candidate for customer service or technical support job? | My skills made me good in job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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