Subject: Tech Support Candidate - Sakshi Pathak
From: Sakshi Pathak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 10:25:15 -0400

| | Tech Support Test

Name | Sakshi Pathak
E-mail | [email-masked]
Phone Number | (+91) 9079973425
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bikaner, Rajasthan
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will research about the error for what does it indicate and will try to solve it further.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down form the top of the screen.
Touch and hold Bluetooth.
Tap pair new device.
Tap the name of the Bluetooth device you want to pair with your device.
Your device will be connected.

What according to you makes you a good candidate for customer service or technical support job?

I am polite and a calm person.
I listen carefully.
I can give good suggestions as per my knowledge of the subject.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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