Subject: Tech Support Candidate - Vivek Kumar
From: Vivek Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 08:35:43 -0400

| | Tech Support Test

Name | Vivek Kumar
E-mail | [email-masked]
Phone Number | (91) 8210126228
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Banglore mahadevpura
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Conserveinfotech pvt ltd | RE Enigneer | Current working | 14813
Previous Employer 1 | C2 technlogies | Dekstop support | Jan2021 | 18000
Previous Employer 2 | Prime digsnaostic pvt ltd | Trainee enigneer | Feb 2020 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check whats a error show and what her error code and then check cookies and check popups and open in new tab this website and check it mainly check what is error code then the find what a actually issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open bluetooth of both device and the. Pair to each other and its working
What according to you makes you a good candidate for customer service or technical support job? | Communcation good and techincal good and slove the issue in sharp time and welly
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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