Subject: Tech Support Candidate - KYAS SRIVASTAVA
From: KYAS SRIVASTAVA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:56:43 -0400

| | Tech Support Test

Name | KYAS SRIVASTAVA
E-mail | [email-masked]
Phone Number | (+91) 9454944610
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | NOIDA SECTOR 50
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all i check the internet connection after that check the connection interrupted manual.
Check the problem of my device.
Restart our device
Check IP address.
try a ping trace the route

Please list the steps to connect a Bluetooth speaker to your mobile phone. | firstly mobile phone then bluetooth and speaker
What according to you makes you a good candidate for customer service or technical support job? | I think he should be a good team player.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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