Subject: Tech Support Candidate - Eshank Kushwaha
From: Eshank Kushwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:48:33 -0400

| | Tech Support Test

Name | Eshank Kushwaha
E-mail | [email-masked]
Phone Number | (+91) 9012434825
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi Ncr
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will see what error occurred, then I will try to resolve it...the most common errors occurs due to bad internet connection or the web page may not exist now or there may be server issue which generally get resolved on its own in some time...I will reload and try again or will try switching the browser, etc
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly turn on the Bluetooth of both the devices, then I will pair the mobile phone with Bluetooth speaker by scanning and then clicking on its Bluetooth name... and after this the Bluetooth speaker will get connected to the phone.

What according to you makes you a good candidate for customer service or technical support job?

1.I have a friendly and respectful.
2.I am patient and listen what others are saying.
3.I like to solve problems.
4.I try to satisfy one talking to me.
5.I can speak and write both languages (English & Hindi)
6.I like to do public interactions and communication.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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