Subject: Tech Support Candidate - Jatin Airy
From: Jatin Airy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:44:56 -0400

| | Tech Support Test

Name | Jatin Airy
E-mail | [email-masked]
Phone Number | (+91) 8076533947
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Munirka, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | IGL | Third party inspection engineer | 1Feb 2021 | 1Feb 2021
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check the internet connection. If the internet is working properly then I will check if the website is not opening just for me or other users also. If everything is fine with website then I will try again by restarting my PC.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Power on the Bluetooth speaker.
2. Turn on the bluetooth of phone.
3. Pair  with the speaker name.
4. Enjoy the music.

What according to you makes you a good candidate for customer service or technical support job? | I am very much inspired by the new age of internet and technologies. My thing is technically driven and I want my skills to serve the customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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