Subject: Tech Support Candidate - Rajveer Thakur
From: Rajveer Thakur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:33:54 -0400

| | Tech Support Test

Name | Rajveer Thakur
E-mail | [email-masked]
Phone Number | (+91) 8218484367
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will see what error is it showing  and will try to resolve it simply by reloading page or checking internet connection or changing the browser,etc
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly switching the Bluetooth  on ,then will scan the devices name (mobile phone Bluetooth name),then I will pair and connect it .
What according to you makes you a good candidate for customer service or technical support job? | Good communication skills , Friendly and respectful behavior with clients , satisfying customer and resolve all of their problems and doubts.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |