Subject: Tech Support Candidate - Anirudh Sharma
From: Anirudh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:21:12 -0400

| | Tech Support Test

Name | Anirudh Sharma
E-mail | [email-masked]
Phone Number | (+91) 8279874355
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I see that In my system hotspot is able to access the internet if yes then I will change the browser and if Hotspot is not able to access the internet then I will check what the problem comes

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First I on my mobile bluetooth
Second I on my speaker bluetooth
Third I search on my phone bluetooth my speaker name
Then I pair my bluetooth with my phone by entering code or nothing code such as 0000 or 1234 it's a passkey

What according to you makes you a good candidate for customer service or technical support job? | As if I get this job then I suitable for this job as my English is not fluent but if i do this job or I achieve this job then I will suitable I answer customer over call and email nicely
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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