Subject: Tech Support Candidate - Sahil madan Sahil madan
From: Sahil madan Sahil madan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:19:40 -0400

| | Tech Support Test

Name | Sahil madan Sahil madan
E-mail | [email-masked]
Phone Number | (91) 9958005369
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | ICICI PRUDENTIAL | Sales manager | March 2020 | 51000
Previous Employer 2 | Bajaj electricals limited | Territory sales manager | May 2019 | 40000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check my internet connection.
2. I will check for the blocked cookies.
3. I will clear the cache memory.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the phone bluetooth.
2. Turn on the speaker bluetooth.
3. Search for active Bluetooth devices on your phone.
4. Click on the device name as soon as it apears on the phone.

What according to you makes you a good candidate for customer service or technical support job?

1. I have very keen interest in technical support.

2. I love to explore new errors and there solutions.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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