Subject: Tech Support Candidate - Om kumar Singh
From: Om kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 20 Aug 2021 20:25:55 -0400

| | Tech Support Test

Name | Om kumar Singh
E-mail | [email-masked]
Phone Number | (0120) 9650563816
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Astra | Tl | Today | 46000
Previous Employer 1 | Solar | IT admin | 3/01/2021 | 40000
Previous Employer 2 | Apn news | Engineer | 2016 | 25000

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will try my computer internet is working or not.if internet is working than I will try to open othe websites if other website is open.than I have to inform IT guys there is some firewall policy..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all we need to on my mobile phone bluetooth and secondary speaker bluetooth.than search device and connect
What according to you makes you a good candidate for customer service or technical support job? | I need to resolve every problem with minimum time taking..
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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