Subject: Arabic Language Test - Shami alraeeini
From: Shami alraeeini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 19 Aug 2021 06:15:19 -0400

| | Foreign Language Screening Test

Name | Shami alraeeini    /  (+91) 7973042274    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

عزيزي العميل

نعتذر لسبب تاخير توصيل طلبك ..
لم نقدر للوصول الي موقعك بسبب العنوان الذي ادخلته غير صحيح

الرجاء اعطانا العنوان مرة اخرى لايصال طلبك في الوقت المحدد

وشكراا

فريق العمل

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

مرحبا

عبدالله

نعتذر لم حصل للمنتج الذي طلبته

سوف نقوم باارسال فريق العمل لاسترجاع المنتج
وسوف نقوم بتغييره وايصاله مره اخرى

شكرا

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